Skip navigation
  • Home \\
  • traveline-Phone


Travel information is available by telephone! Call traveline-phone on 0871 200 22 33 for information about routes and times of buses, coaches, trains, metro and ferries in the North East.



The traveline-phone call centre is available between 7.00am and 9.00pm, 7 days a week (except Christmas Day); and we provide a 'reduced hours' service on Boxing Day and New Year's Day.

All calls are charged at 12p per minute plus any charges your network provider makes. Mobile charges may vary. 

National Traveline Network

The network of traveline regional offices covers the whole of England, Wales, Scotland and Northern Ireland. If you want information about travel in another region, our local operator will taken details of your query and will transfer you to the appropriate traveline region so you get the complete information you need. So wherever you want to travel, we can provide routes and times of public transport services.

You can use the Plan a Journey section of this website to find details of local services in North East England, and train and coaches throughout the United Kingdom, using exactly the same system used in our call centre.