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Contact Us

If you any comments or suggestions about Traveline North East, you can can contact us using the details below.

Please note we are unable to provide individual journey planning information by post or email or in response to an 'online feedback'; please use the plan a journey section of this site, or call the traveline-Phone service.

Traveline North East
c/o Sustainable Transport
Durham County Council
County Hall

Tel: 0871 200 2233


We respond to email and online feedback during our normal office hours which are Monday to Thursday 8.30am to 4.30pm, and Friday 8.30am to 4.00pm.

Your Privacy

Please ensure you have read our privacy statement and other legal information before getting in touch.

If you would like to provide feedback about a particular service operator or claim lost property please contact the relevant operator directly - see the list of our partners for contact details.