contact us

If you have any comments or suggestions about Traveline North East and Cumbria, you can can contact us using the details below. Please note we are unable to provide individual journey planning information by post or email or in response to an 'online feedback'. Please use the plan a journey section of this site, or call the traveline-phone service.

Traveline North East and Cumbria
c/o Sustainable Transport
Durham County Council
County Hall
Durham
DH1 5UQ

Tel: 0871 2002233
Email: info@travelinenortheast.info
Online: online feedback

Please note email and online feedback will only be responded too during normal office hours Mon - Thurs 8.30am to 4.30pm, Fri 8.30am to 4.00pm.

Your Privacy

Please ensure you have read our privacy statement and other legal information before getting in touch.

If you would like to provide feedback about a particular service operator or claim lost property please contact the relevant operator directly - see our list of partners for contact details.