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traveline - public transport info

traveline-txt

Our SMS text messaging service, traveline-txt (available via 84268), sends travel information straight to your mobile phone!

Simple to use, traveline-txt allows you to receive up to date timetable information on bus, metro and ferry services in the form of text messages to your mobile phone in an easy to read format - 24 hours a day.

Using traveline-txt

All bus stops, metro station platforms and even ferry landings each have their own code. Go to 'new message' on your phone. Type in the bus stop/metro platform/ferry landing code for the stop that you wish to depart from, and send that to the traveline-txt number: 84268. The service will quickly send back a message with the scheduled times for the next five buses due to leave the stop. You will normally get a reply within 30 seconds.

The reply to a standard enquiry will include all buses from the stop. If you just want a particular service, put in the stop code then enter a space then the service number, then send the message to 84268. The answer will now give you the next buses on the service you have asked for. This will be especially useful if the stop is very busy, or your service is less frequent.

The traveline-txt number (84268) is really simple to remember. If you look at your mobile phone pad, you will see the number goes in a circular clockwise motion around your key pad. You could also save the number in your phonebook. You may well regularly use two or three bus or Metro stops and so it makes sense to store the codes in your phone if your mobile has this facility.

Finding the Codes for Your Stop(s)

You can find the codes you need in three ways:
  • By using the plan a journey section within this website. Enter details of the journey you want to make, and the planner will show the code for each stop. For example, if you are travelling from Durham Bus Station to Darlington, your bus will leave from Durham Bus Station stand L and the code for that stand is durdmdja. Note; each stand in a bus station has a separate code, just like ordinary bus stops; remember to check whether all buses to your destination leave from the same stand.

By telephoning the Traveline North East customer call centre (traveline-phone) on 0871 2002233, lines open 7.00am to 9.00pm, every day (Calls cost 10p per minute from BT landlines. Call costs from mobile 'phones may vary).
  • By looking for the code on individual bus stop plates or on the posters located at most main stops.

Cost of traveline-txt

Text messages will be charged by your service provider at your normal rate. Traveline will charge 25p per text message sent to you.


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